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On June 20, 2024, UnitedHealth Group issued a press release offering an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. While the investigation to determine whose data is impacted is not yet complete, UnitedHealth Group has started the process to notify impacted customers and shared a website that provides additional information. UnitedHealth Group continues to offer credit monitoring and identity protection services, as well as a dedicated contact center to address questions. You can learn more about the support resources by visiting Change Healthcare Cyberattack Support and/or by reaching out to the contact center at 1-866-262-5342 with any questions. 

Integrated Care

PA Health & Wellness Integrated Care Teams are available to assist participants with medically or socially complex needs that may benefit from increased coordination of services to optimize health and prevent disease. Our Service Coordinator/Care Manager Department is staffed by individuals with extensive medical or social work experience in areas such as obstetrics, oncology, behavioral health, medical/surgical, HIV/AIDS, and physical rehabilitation for children and adults.

Early intervention is essential to maximize treatment options while minimizing potential complications associated with catastrophic illnesses or injury and exacerbation of chronic conditions. A Service Coordinator/Care Manager is available from 8 a.m. - 5 p.m. (Eastern) to assist with coordination of the participant’s healthcare needs.

The following conditions and/or diagnoses are examples of appropriate referrals to the Service Coordinator/Care Manager Department:

  • Adults or children with Serious or Complex Medical Needs
  • Social Issues (social isolation, hunger, housing, domestic violence)
  • Asthma
  • Diabetes
  • High Blood Pressure
  • Heart Problems
  • COPD
  • HIV/AIDS
  • High Risk Pregnancy