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On June 20, 2024, UnitedHealth Group issued a press release offering an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. While the investigation to determine whose data is impacted is not yet complete, UnitedHealth Group has started the process to notify impacted customers and shared a website that provides additional information. UnitedHealth Group continues to offer credit monitoring and identity protection services, as well as a dedicated contact center to address questions. You can learn more about the support resources by visiting Change Healthcare Cyberattack Support and/or by reaching out to the contact center at 1-866-262-5342 with any questions. 

Medicaid Eligibility

Talk to your patients about annual Medicaid eligibility renewal.

They must verify their eligibility to continue their coverage.

As a healthcare professional, your patients look to you for expert advice.

So be sure to remind them that they are required to verify their eligibility every year or they risk losing their Medicaid coverage.

Thanks for all that you do for the health and well-being of your patients.

Let your patients know:

  1. They should receive a letter a few months before their Medicaid anniversary date with instructions for verifying their eligibility.

  2. It's very important that they follow through on these instructions or they risk having their coverage canceled.

  3. If their eligibility is confirmed, they can continue their existing coverage. If they are no longer eligible for Medicaid, they can explore our Marketplace and Medicare options.